Paper Comment Cards

Customer feedback is really important.  This classic comment card is one of the easiest ways to collect feedback.

There are challenges to this comment card approach - primarily the challenges of any paper-based system.  Comment cards must be distributed, collected and tabulated in a timely fashion.

Simple, and reliable.  Takes just a couple of minutes to fill out.

I don't like that I have to give the feedback to my waiter, because I might want to give him a bad score.  If I piss someone off, my name and address is right there!  I eat at Gazebo's often and they know me.  I don't want to crap on these people because I have a relationship with them.  You get mostly happy customers on paper comment cards.

A $25 prize once a month...  Nothing to write home about.

I pitty the foo whose job it is to tally these things.  Get the internet working for you!


Do better:

Maybe add a pre-paid stamp so I don't have to hand it to my server.